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About Smashn

 

"Our aim is to provide any organisation with access to professional and high quality South Australian and River Murray photographs to enhance their image, brand and marketing capabilities, while they managing their budgets. The quality of our products and our reputation for honesty and integrity with all stakeholders and customers are critically important to us.

Feedback for any company, large or small, is very important. Your feedback would help us to improve our services and images you'd like to use. Your feedbak means you'll benefit from a better product. You can email us directly with your feedback, thoughts or suggestions, or you can go to our online form. Either way, thank you very much for your time - it's greatly appreciated."

Shane Strudwick,
Managing Director, Smashn Pty Ltd
     

Privacy Policy
Shipping and Delivery
Transaction currency
Card Payments & Security
Refund Policy
Support Policy

Please contact us if you have any other concerns that we have not covered in our policies listed here. If we can assist you there maybe others who need the same information from Smashn.

Shipping and Delivery Policy
Smashn utilises the services of Australia Post registered mail. This way we can have your details tracked and can express your CD to you. In the event of an Australia Post interruptions we utilise Star Track Express. The delivery will be signed for by a member of the company and once it has been received and signed for is the responsibility of the purchaser.

We can email single images to you at a slightly compressed quality for $5.50 per image.

Transaction currency
Smashn trades in Australian Dollars (AUD) all other currencies quoted on this website are indicative only and will be processed by our banking facilities at time of transaction based on daily currency markets.

Card Payments - Westpac Westpac - Australia's First Bank
Westpac Australia is our merchant supplier. We use safe and secure methods of processing credit card transactions directly linked to the banks systems. If a credit card fraud has been committed please contact your bank immediately. Due to fraudulent behaviour we request you do not email us directly you credit card details as this is not a secure transaction. Please use our secure online order form. Alternatively, you can print our a order form and either post or fax to us or phone Smashn directly.

Also, we will not send you an email requesting your credit card, bank account or any password or user name details. Do not give these details out unless you can verify whom you are talking to.

This website takes precautions to protect our users' information. When you submit sensitive information via the website, we endeavor to protect your information both online and off-line. When our registration/order form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software known as Secure Sockets Layer. See our privacy policy for off-line security. We do not store any credit card details.

E-Commerce transactions on portions of Smashn.com pass user information through intermediary service providers. Specifically, we process credit card verification transactions using Westpac credit card verification service. Information collected by intermediaries is used solely for the purpose of verifying payment information and is not distributed.

Privacy Policy updated June 2004

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